SERVICE INF O RMATION

Warranty


Dear customer


We very much appreciate your support on our products!


To protect your own rights and interest, please read the following terms carefully:


All products except accessories we supplied enjoyed 1-year warranty to assure you a stable performance and if you find any defective ones during the warranty, 


please feel free to contact us for solution.


Scope of Warranty


1、Report us for solution within 7 days since receipt of goods, conditions under warranty are as follows: package damage, incorrect amount and unmatched items.


2、Report us for solution after 7 days since receipt of goods but within warranty period, conditions under warranty are follows: unartificial outlook defect and


unartificial function defect.


Warm remind: 


To avoid man-made damage in the process of using thus made it out of warranty scope, please install and use the products under our user manuals. Adjust and 


test the products before using.


Products out of warranty range are as follows


1、Out of warranty period since the time of RMA;


2、Have no product number of Bestar on it;


3、Man-made damage to products, such as disassembling the products without permission, using the products in extremely conditions deliberately, etc as 


following pictures.


Supplement: Everything is negotiated, but Bestar reserve the right to explain details uncovered here.